Housing Support Manager

Role Description

The role

The Housing Support Manager is responsible for providing an effective and responsive management service to all tenants including support with tenancies, housing and other benefits, signposting and tenant engagement as well as liaising with the Housing with Care scheme managers.

St Anthony’s have 2 Housing with Care schemes based in Walker, Assisi House and Conaty House, housing 46 tenants across both properties.

The successful applicant will also have responsibility for allocation and void management in line with the agreed protocols.

 

About

About us                                

St Anthony of Padua Community Association is a registered charity and limited company with nearly 40 years’ experience of providing a range of care services across the East End of Newcastle. We are a ‘not for profit’, value-based organisation, led by a committed Board of Trustees. At St Anthony’s our most valuable resource is the staff and volunteers who together ensure that the community we serve are at the heart of everything we do. In 2018 we were rated Outstanding by the Care Quality Commission which we retained at our most recent inspection in 2023 (https://www.cqc.org.uk/location/1-115716773).

 

About you

The successful applicant will have proven experience of working within a similar housing role and have a housing qualification at Level 4 or above.

You will also have sound knowledge of tenancy agreements and an understanding of the benefit and welfare system to effectively support tenants.

You will be a team player, uphold confidentiality and possess strong communication and interpersonal skills to assist and help a range of service users upholding a commitment to the values of the organisation at all times.

For informal queries please contact Karen Mulroy on 0191 234 5775, option 4 or 07867 495204.